fbpx
logo

FAQ

Frequently Asked Questions (FAQ)

We’ve put together some commonly asked questions to give you more information about Cruze Auto and the services we offer.
If you have a question that you can’t find the answer to, please use the contact us page.

WHO IS CRUZE AUTO?

We are a direct leasing and financing agent for all makes & models of cars operating since 2008.

WHERE DO I PICK UP THE CAR FROM?

We will deliver the car to your residence or business free of charge within 100 miles of our location.

DO ALL OF YOUR CARS HAVE A MANUFACTURER'S WARRANTY?

Yes, the standard factory warranty applies to all of our cars.

WHERE CAN I SERVICE THE CAR?

Your car can be serviced at any local authorized service center from the manufacturer of your choice.

ARE ALL OF YOUR CARS NEW?

Yes.

HOW ARE YOUR PRICES SO LOW?

With over 21 cumulative years of experience through our dealer network, we are able to get much lower prices than any walk-in customer could on their own. A typical customer leases a car every 3 years, we have been leasing and financing thousands every year for the past 10 years. Our high volume in sales enables us to receive additional rebates and incentives, and then we extend the savings to you.

CAN I BUY THE CAR AT THE END OF THE LEASE?

Yes, every lease has a purchase option at the end.

WHAT BANK WILL I BE LEASING WITH?

Most of our leases are directly with the manufacturer’s own financial institution with the remaining going through a reputable top tier bank.

WHAT IS A ONE-PAY OR PRE-PAY LEASE?

A “One Pay Lease” or a “Pre-Pay Lease” is when a manufacturer offers a special lease rate and requires you to pay the entire lease upfront for a deep discount.

WHAT EXACTLY DOES $0 DOWN MEAN?

Most car companies advertise a low monthly payment with thousands of dollars down (cap cost reduction), we take a different approach by listing all of our cars with $0 down (cap cost reduction). In either situation there still is money due at signing on each lease, for example the first monthly payment, bank fee, local tax & DMV fees). We can easily incorporate some or all of the amount into the monthly payments at your preference.

ARE THE PICTURES ONLINE OF THE ACTUAL CAR?

All of our pictures online are stock or file photos only. We will be happy to email you pictures of your actual car before delivery.

WHERE DO I RETURN THE CAR AT THE END OF THE LEASE?

You can feel free to return your end of lease vehicle to us or any authorized dealer in the country.

HOW LONG DOES THE PROCESS TAKE?

As long as the car is in stock, it can be delivered the day of or the very next day.

DO YOU ACCEPT TRADE-INS?

Yes, we accept trade-ins, please contact us to discuss.

CAN I TRANSFER MY OWN PLATES?

Yes, plates are transferable, upon request.

DO YOU OFFER OTHER CARS ASIDE FROM WHAT IS LISTED ON YOUR WEBSITE?

Yes. We are able to obtain any make or model you are looking for. Please contact our representatives for assistance.

loading